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From troubleshooting to replacement parts and warranty claims, our California-based support team is here to keep your RAEV on the road.
A clear process from your first request to the final solution.
Complete the warranty claim form with your order number, bike model, serial number, and a description of the issue.
Our support team reviews the information and may guide you through several troubleshooting steps to identify the cause.
Depending on the diagnosis, we may provide technical guidance, send a replacement part, or arrange the appropriate warranty solution.
We stay in contact until the approved solution has been completed and your bike is ready to ride again.
RAEV U.S. Support
Showroom & Support Location
1521 Pomona Road
Corona, CA 92878
Business Hours
Monday–Friday 9:00 AM–5:00 PM PDT
Phone
+1 (840) 206-7884
Email
support@raevbikes.com
Call Hours
Sunday-Thursday 5:30Pm- 8:30Pm PDT
RAEV bikes delivered on or after March 1, 2026 include two years of limited warranty coverage for eligible mechanical and electrical components, subject to the terms of the RAEV Warranty Policy.
