FREE $400 ACCESSORY BUNDLE WITH GTX 2026 & GT V2 — ENDS AUG 31
Free Shipping in the US + 2-Year Warranty Included
Ships From US Warehouse | Fast 3–5 Day Delivery
Returns Within 30 Days – Ride With Confidence
Contact Us
GET IN TOUCH
Need to tell us something?
You can send us an email using this form or simply chat with us.
What Happens After You Contact Us?
A clear support process from your first request to the final resolution.
01 — Submit Your Request
Send us your order number, bike model, frame number, and a clear description of the issue. Photos or videos will help us evaluate the problem more efficiently.
02 — Remote Diagnosis
Our California-based support team will review your information and guide you through troubleshooting steps to identify the cause of the issue.
03 — Parts or Repair Solution
Based on the diagnosis, we will provide the appropriate solution, which may include technical guidance, replacement parts, or an approved repair arrangement.
04 — Progress Updates
We will keep you informed as your request moves forward, including diagnosis results, parts shipment, repair status, and any next steps required.
